FAQS

 

What is different about Free Mvmt Shop?

The mood.  The vibe.  You.  We have worked very hard at establishing a positive, social and creative environment for people to enjoy being with one another.  

What level are your classes?

Classes are for all skill levels and delivered in a way that you can modify or enhance.

How long are classes?

Group classes range between 30-60 mins.  Check class description for time.  

Do you accept cash?

Reservations are required through MINDBODY for classes and/or our site for events. We can also accept cash but you must have an account with MINDBODY.

What is your cancellation policy?

Because our class size in limited and every body counts, literally, our cancellation policy is very important to us.

Classes: 

-must be cancelled 12 hours in advance, either online or via email to info@freemvmtshop.com - class credit will then be returned to your account

-if you late cancel with less than 12 hours or no show, the class will not be returned to your account

Events:

-must be cancelled 24 hours in advance, either online or via email to info@freemvmtshop.com - event credit will then be returned to your account

-if you late cancel with less than 24 hours notice or no show, the credit will not be returned to your account

Do my classes expire?

All drop in classes are valid for 12 months. All memberships are valid for 30 days.

Can I transfer class credits?

All class credits, packages, unlimited memberships, and events are non-transferable and must be used by the original purchasing client. 

Where do I park?

There is street parking along Armitage and 143 permit parking directly out front.  Or better yet, take public transit.  We are directly off the Armitage (Brown/Purple) lines!  There is also space to park your bike outside.

Do you have a lost & found?

Free Mvmt Shop is NOT responsible for any lost or stolen items.  That said, we too lose about 700 water bottles a year.  Please notify us via email about the misplaced item.

 I HAVE A DISCOUNT CODE FROM AN EVENT, HOW LONG DOES IT LAST?

All promotional codes are valid 30 days from the event, unless otherwise specified.

 how can i help?

Tell your crew about us. For every 2 people you refer to us, you get 1 class free!