FAQS

 

What is different about Free Mvmt Shop?

The mood.  The vibe.  You.  We have worked very hard at establishing a positive, social and creative environment for people to enjoy being with one another.  

What level are your classes?

Classes are for all skill levels and delivered in a way that you can modify or enhance. You set your level in life.

How long are classes?

Group classes range between 30-60 mins.  Check class description for time.  

Do you accept cash?

Reservations are required through MINDBODY for classes and our site for events. It is preferred that you pay at that time for your classes online. But there is an option to register “unpaid” of which then we can square up at the studio. We can also accept cash.

How long do I have to book a class or reserve workspace?

You have up until 2 hours before a class to reserve your spot and 12 hours before a Think Tank to reserve your space.  Event RSVP's vary.

What is your cancellation policy?

Classes: 

-must be cancelled 12 hours in advance, either online or via email to info@freemvmtshop.com - class credit will then be returned to your account

-if you late cancel with less than 12 hours, the class will not be returned to your account

Think Tanks:

-must be cancelled 24 hours in advance, either online or via email to info@freemvmtshop.com - workspace credit will then be returned to your account

-if you late cancel with less than 24 hours notice, the credit will not be returned to your account

Events:

-must be cancelled 24 hours in advance, either online or via email to info@freemvmtshop.com - event credit will then be returned to your account

-if you late cancel with less than 24 hours notice or are a "no show", the credit will not be returned to your account

Do my classes expire?

All classes and/or packages must be used during the Move-mber POP UP happening November 1-30.

Can I transfer class credits?

All class credits, packages, unlimited memberships, and events are non-transferable and must be used by the original purchasing client. 

Where do I park?

There is street parking along Armitage and 143 permit parking directly out front.  Or better yet, take public transit.  We are directly off the Armitage (Brown/Purple) lines!  There is also space to park your bike outside.

Do you have a lost & found?

Free Mvmt Shop is NOT responsible for any lost or stolen items.  That said, we too lose about 700 water bottles a year.  Please notify us via email about the misplaced item.